Vendor Portal dashboard
Your supplier home page: what needs action, money owed and paid, order and invoice status, delivery score and expiring documents.
On this page
#What this page is for
The dashboard is the first page after you sign in to the Vendor Portal. It summarises your account with the buyer so you can see what needs action today. It is not the ERP dashboard: staff use a different application at a different address, and its own /dashboard page is documented separately.
#Before you start
- Sign in to the Vendor Portal with your supplier account.
- The header shows your supplier name and your role in the portal.
- All figures load from your own account; you cannot see other suppliers’ data.
#Header
The header shows your supplier name and vendor role, a qualification status badge, and an Export button.
| Badge | Meaning |
|---|---|
| Qualified | The buyer has approved your pre-qualification. |
| Pending | Pre-qualification is awaiting the buyer’s decision. |
| New | You have not yet completed qualification. |
| Expired | Your qualification has lapsed. |
| Suspended | The buyer has suspended you. |
| Blacklisted | The buyer has blacklisted you. |
#Needs your attention
This panel appears only when something needs action, and each line opens the page where you can act. Lines shown are, in this order:
| Item | Shown when | Opens |
|---|---|---|
| Purchase orders awaiting acknowledgement | One or more purchase orders have the status Issued. | Purchase orders, filtered to those needing action |
| Invoices need attention | One or more invoices are Rejected or have More information requested. | Invoices |
| RFQs awaiting your bid | An RFQ is Sent or Responses received and you have not submitted a response (or only a draft). | RFQs, filtered to those needing action |
| Documents expiring in under 30 days | A compliance document has fewer than 30 days left. | Pre-qualification › Certifications |
| Two-factor authentication is off | Multi-factor sign-in is not enabled on your account. | Security |
#Financial summary
| Tile | What it shows | Opens |
|---|---|---|
| Outstanding | Total outstanding balance and the number of open invoices. | Payments |
| Paid to date | Total the buyer has paid you. | Payments |
| Awaiting approval | Total value of invoices that are Submitted or Under review. | Invoices (in review) |
| Open PO value | Total value of purchase orders that are Issued, Acknowledged or Partially received. | Purchase orders (open) |
#Charts
| Chart | Shows |
|---|---|
| Invoiced — last 12 months | Total value of invoices you submitted, per month. |
| Receivables aging | Outstanding balance split into Not due, 1–30, 31–60, 61–90 and 90+ days. Shows “No outstanding balance” when nothing is owed. “Open payments” goes to Payments. |
| Purchase-order pipeline | Number of orders at each stage: Issued, Acknowledged, Partially received, Received, Invoiced, Closed. “Open orders” goes to Purchase orders. |
| On-time delivery trend | Your on-time delivery percentage over recent periods, from the buyer’s scorecard. Shows “No scorecard yet” or “Not enough data” when there are fewer than two scored periods. |
#Scorecard and counts
Six tiles: Overall score, On-time, Defect rate, Avg lead time, Purchase orders (count) and Invoices (count). The last two open their lists. A dash means no scored data yet. For how each score is calculated, see the Performance guide.
#Documents expiring soon
Lists compliance documents expiring within 90 days, with reference number, expiry date and days left. Under 30 days is marked Critical, under 60 Warning. “Manage” opens Certifications. When nothing is expiring you see “Everything is current”.
#Export the statement
- Wait for the page to finish loading — Export is disabled until your statement has loaded.
- Select Export.
- A CSV file named vendor-statement-<date>.csv downloads with your invoice count, open invoices, total invoiced, paid, outstanding and the aging buckets.
#Troubleshooting
| Symptom | Likely cause | What to do |
|---|---|---|
| Figures show a dash | No data of that kind yet (for example no scored deliveries). | This is normal for a new account; data appears as orders, receipts and invoices accrue. |
| Export is greyed out | The statement has not loaded. | Wait a moment or refresh the page. |
| No “Needs your attention” panel | Nothing currently needs action. | None needed. |
| Numbers look out of date | The dashboard caches data for up to five minutes. | Refresh the page after waiting. |
About this guide
- Status
- Partially reviewed
- Application
- Vendor Portal
- Audience
- Vendors and suppliers (any vendor-portal user of a supplier company)
- Owner
- BSuit documentation team
- Reviewer
- Editorial review pending
- Last verified
- 2026-09-21
- Checked against
- a9ad297d6
- Seen on a running system
- 2026-09-25
- Help version
- 2026.0.0-preview
- Guide ID
vendor-portal:/dashboard
Known limits: Also observed 2026-09-25 in a browser as the demo vendor (read-only admin view-as): Export, Open payments, Open orders, Manage and the KPI/count tiles matched. Wording and calculations were not reviewed by a person. Backend calculation of the figures was not reviewed.