SsRma — data reference
All 25 fields BSuit stores for SsRma (Service & Support), with the record types they refer to.
On this page
#About SsRma
SsRma is a record type in the Service & Support area of BSuit. This page lists everything BSuit stores for each ssrma — 25 fields. No dedicated page for it was found in the menu; records may be created by other screens, imports or automatic processes.
#Fields
Every field stored for a ssrma. “Stored as” is the technical field name, useful when talking to support or building reports. 4 fields are references to other record types.
| Field | Stored as | Type | Required | Max length | Refers to |
|---|---|---|---|---|---|
| Code | Code | Text | No | — | — |
| Ticket Id | TicketId | Text | No | — | Ticket |
| Customer Id | CustomerId | Text | No | — | — |
| Product Ref | ProductRef | Text | No | — | — |
| Serial No | SerialNo | Text | No | — | — |
| Reason | Reason | Text | No | — | — |
| Status | Status | Text | No | — | — |
| Requested At | RequestedAt | Date and time | No | — | — |
| Approved At | ApprovedAt | Date and time | No | — | — |
| Received At | ReceivedAt | Date and time | No | — | — |
| Closed At | ClosedAt | Date and time | No | — | — |
| Resolution | Resolution | Text | No | — | — |
| Replacement Ref | ReplacementRef | Text | No | — | — |
| Notes | Notes | Text | No | — | — |
| Company Id | CompanyId | Text | No | — | Company |
| Refund Amount | RefundAmount | Number (decimal) | No | — | — |
| Currency Id | CurrencyId | Text | No | — | Currency |
| Posted Transaction Id | PostedTransactionId | Text | No | — | — |
| Posted Transaction Number | PostedTransactionNumber | Text | No | — | — |
| Posted To Finance At | PostedToFinanceAt | Date and time | No | — | — |
| Workflow Instance Id | WorkflowInstanceId | Text | No | — | WorkflowInstance |
| Id | Id | Text | No | — | — |
| Created At | CreatedAt | Date and time | No | — | — |
| Updated At | UpdatedAt | Date and time | No | — | — |
| Is Deleted | IsDeleted | Yes / No | No | — | — |
#About this guide
Generated from BSuit’s data model on the date shown under “Seen on a running system”. Field names, types and lengths come from the model itself. References are inferred from field names (a field called “Ledger Id” is treated as pointing to Ledger); the model does not declare relationships, so an inferred link can occasionally be wrong or missing.
About this guide
- Status
- Partially reviewed
- Application
- BSuit ERP
- Audience
- Administrators, analysts and support staff
- Owner
- BSuit documentation team
- Reviewer
- Not yet reviewed
- Last verified
- Never
- Checked against
- Generated from source revision a36c7a086 on 2026-10-02
- Seen on a running system
- Not yet
- Help version
- 2026.0.0-preview
- Guide ID
erp:data/service-support.ssrma