Employee Engagement: kudos, awards, pulse surveys and suggestions

#Purpose and scope

This chapter covers the Employee Engagement module: peer kudos, HR-issued awards, pulse surveys and the suggestion box. Employees use their own pages (Kudos wall, Pulse surveys and Suggestions); HR and leadership use the Engagement menu. The module is switched on by the engagement feature flag.

#Before you start

1. The Employee Engagement module installed and its feature on.
2. Employee records for the people involved, and each employee’s user linked to their employee record so that “Give kudos” and “Suggest” know who is acting.
3. The Engagement home page lists Kudos wall, Awards, Pulse surveys and Suggestions.

#1. Kudos

1. Employees open Kudos wall and choose Give kudos: pick a colleague, write a message and choose a tag (for example teamwork). Kudos are sent as public.
2. HR reads the full feed in Engagement › Kudos wall, a read-only list of all peer recognition with the sender, recipient, tag, public or private flag, date and message.

#2. Awards

1. Open Awards and issue an award: an award type code (free text, for example STAR_OF_QUARTER), the recipient, an optional monetary value and currency, and a citation.
2. BSuit stamps who issued it and when. You can edit an award (type, recipient, citation, value) or delete it.

#3. Pulse surveys

1. Open Pulse surveys and create a survey: title, launch and close dates, whether responses are anonymous (on by default) and the questions as a JSON array. Each question has a q (the text), an optional type and, for multiple choice, an options list. Title and questions are required.
2. Employees see active surveys in My pulse surveys (the mobile ESS app also lists them). They answer each question and submit.
3. Open a survey to see the aggregated results: per-question distributions (option counts for multiple choice, a response count for free text) and a daily timeline of responses.
4. For a survey that is not anonymous, HR can export the raw responses as CSV with the employee id and one column per question.

#4. Suggestion box

1. Employees open Suggestions, choose Suggest, write a title and body (both required) and decide whether it is public on the wall. The author is always recorded for accountability, but is hidden when the suggestion is public.
2. Other employees can upvote public suggestions on the Wall tab; Mine shows your own.
3. Leadership opens Engagement › Suggestions, filters by status and chooses Update to set the status and write a response, which the employee sees.